I tell THIS lady, that is NOT what I was literally just quoted 10 minutes ago on the phone. I have to leave my car on the outside of the dealership with a note in the car. I don’t know about the rest of the world but that’s a lot of money. I most definitely will never purchase another Ford product again. I purchased the Mach E I put nearly 50% deposit and yet an exact delivery has not been provided to me.

Give your customers better information, keep them happy or they will turn away. I asked last week for a loaner because I work FT. Here’s where the fraud accusation comes in. It only has 76K miles on it.

Ford makes cars and trucks for individuals and families of all sizes. You risk more people canceling their orders if you continue to practice this way. I still have not heard from anyone about the status of my car (which has been a week and 1/2 now) or anything about a rental! I don’t know if this is sexual discrimination (because I am a female). The part is on back order so as a previous post suggests it could be in the shop indefinitely.

This time, I am just in awe of the treatment I am receiving. The lady I spoke to first quoted me $361 to have my car towed from Boiling Springs, SC to Charlotte, NC; I told her I’d call right back because I’d have to make sure I would have transportation from Charlotte to Winston Salem. I call the next morning.

Someone from Ford’s Social Media contacted me via FB inquiring my case # and most preferred contact. Hopefully others would not be duped by their “snake-like” behavior. As someone who believes in getting value from their purchases, I had hoped to drive the car for 10 to 15 years from the time of purchase. I AM THE ONE PAYING FOR DELIVERY! I deserve to know when, and where my car is.

A link has directed you to this review. So customers, like my dad would be turned down for the $3500 rebate. For more information about reviews on ConsumerAffairs.com please visit our FAQ.

I also have found evidence on the internet that the issues with my car maybe a recall issue and I should not have to pay the deductible, but am sure because of the way this is going, they will attempt to strong arm me. I need assistance- PLEASE. Once I got to Boiling Springs, SC, on my display- a message came up "Low Oil pressure". my car started slowing down and making a weird noise- so I got off at the next exit and called Ford Roadside Assistance. On 9/25, I was traveling from Stockbridge, GA back home to Winston Salem, NC. After the tow comes, the dealership gates are closed.

I have posted on my FB, Yelp, and Ford’s website. Make sure you ask questions! I’m leaving this review Bc I made the phone calls to Ford.

Search local inventory today! I am EXTREMELY disappointed I am with Ford! This is my second bout with Ford.

Dealers are still willing to submit the paperwork with the numbers for the “so-called rebate”. This profile has not been claimed by the company. I purchased a 2013 Ford Focus as a new vehicle eight years ago. They said they did not have any loaners. The vehicle was in the shop for several days and the clutch had to be replaced.

I go through the fence to put my keys in the lock box. Ford finds fraud to be an appropriate means of snaking customers. I get quoted $569.

I wasted hours on hold for every Ford representative that I spoke with to tell me that they are INCAPABLE of correcting the issue. According to their marketing department (Connor), this is a typical practice. Thank you, you have successfully subscribed to our newsletter!

Enjoy reading our tips and recommendations. I called again 10/4 and I was told they did not. – My question was: "Can you not contact the other dealerships in Charlotte," but I guess that would be too easy. See reviews below to learn more or submit your own review.

I call back- go through the entire story again about driving from GA, message, etc. I wait 4 hours for a tow to come get me. I haven’t heard a peep from anyone. Now present: what’s wrong with my 2019 Ford Ecosport–the engine and turbo.

The problem is the lack of quality in a failed transmission system rendering a vehicle useless before even reaching the 10 year milestone. A rebate email never geared to work. How is it that a “marketing” company could screw up something so blatant?

Then when you contact marketing they tell you that they have no ability to correct the problem.

Ford Cars and Trucks

<

p> They hire a 3rd party company to get information so that ford can send emails about “deals”. Its location on this page may change next time you visit. I ask for Corporate’s number and I’m told they can rent me a car from Enterprise BUT under the service plan they will only pay $35/day, I will have to pay $10/day AND I have to come to Charlotte to get the car–how the heck can I come get the car if you have my only mode of transportation? The customer care person I spoke with on 10/4 said she was escalating my issue and someone would contact me within in hour. this was at 12:43pm.

Read reviews for several of their models: I will try to make this long story as short as possible. He went to Woltz and Wind Ford to take a look and was set to buy until his salesman noticed something. The mileage is still in the low 60s and the vehicle has been well maintained.

The transmission often shifted strangely despite periodic computer adjustments and tended to ride somewhat roughly in slow city driving. One week ago, the vehicle would not start and seemed to be just a bad battery but the diagnostics showed a transmission control module problem. My father received an email that stated he could save $3500 on a new truck. Mind you he’s lived in the same place for 45 years.

She said ok, she would document and someone would help me when I called. She puts me on hold, comes back asks me what location, blah, blah, blah- I tell her- she puts me on hold, comes back and says she cannot get this lady to understand what she is saying, I’m like, "That is not my problem- I am telling you what she told me and it’s not fair to me that she quoted me one price and you want to charge me an additional $200 more." She talks to her supervisor—she will NOT waive the $200! (Oh, I haven’t gotten to the best part). While I had concerns about its useful lifespan, my Focus did a low average job of getting me from point A to point B until recently. In April of this year, the car developed an excessive shudder.

His so called offer email was attached to someone else’s address. They feel they can take advantage and run over me, but I am extremely upset and feel I am being treated unfairly. I provided it and then he (Rick) said he saw where my case had been escalated and someone would be in touch. Norfolk Southern has been a nightmare to get a hold of. My dealership is working with the info from Ford’s tracking which has been useless and inaccurate.

This should not be an unreasonable expectation for someone who makes certain that their cars have good maintenance and put only limited mileage on a vehicle as I no longer have a daily commute. How can I file a complaint towards your shipping company, they have failed to provide me with updated delivery, my vehicle has been in Jacksonville https://cars45.com/listing/mitsubishi/montero_sport/2003 terminal for several days while the final destination in Orlando is only an hour away. They’re fraudulently using “buyer’s” emails attached to an unknown address to entrap the “buyer” into a contract that they would be stuck with.

I soon regretted the decision after discovering other Focus owners had significant transmission issues and that the transmission was designed so the fluid could never be changed which suggested planned obsolescence to me.